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What You Need to Know Before You Play

Using 99f222 means you accept the terms set out on this page — including eligibility rules, account conditions and how we handle your information.

Eligibility depends on local lawbKash, Nagad, Rocket accounts verifiedAccount-holder responsibilityRegional access conditions applyContact us to request changes
99f222 What You Need to Know Before You Play
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data — registration details, wallet addresses for bKash, Nagad or Rocket, transaction records — is held securely and used only to operate your account and verify transactions. We do not sell personal data to third parties. Cookie data helps us keep your session active across devices, so your mobile session on a phone continues correctly when you switch to a browser. You can request a copy of the data we hold, ask us to correct inaccurate records or request account closure by contacting support directly.

Data Retention

We keep account and transaction records for as long as required by applicable law and our internal compliance obligations. Once that period ends, records are securely deleted.

Cookie Policy

Cookies maintain your login session and remember your wallet preference — bKash, Nagad or Rocket — across visits. You can manage cookie settings through your browser at any time.

Account Security

Each login uses OTP verification sent to your registered mobile number. This applies whether you are accessing from a phone browser or switching back to a desktop session.

Right to Request Changes

Contact our support team to request a correction to your account data, a copy of your stored records, or to ask about closing your account and what happens to your wallet balance.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to raise a compliance concern or need to understand how a specific condition applies to your account, our support team is the right place to start. We handle legal queries separately from general account help so your concern reaches the right person without delay.

Live Chat Start a live chat session from any page on the site. Describe your legal query clearly and our team will connect you with the right contact path for your concern.
Email Support Send a detailed message to our support address for formal legal queries. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Log in and open the Help Centre from your account menu. You can submit a legal or compliance request directly from there, linked to your account wallet and transaction history.

Legal Conditions — Questions We Get Asked

These are the legal questions we hear most often from account holders in Bangladesh. If your question is not covered here, our support team can give you a direct answer linked to your account.

Access depends entirely on your local law and eligible region. You are responsible for confirming whether online gaming is permitted where you are located before opening or using an account.

When you close an account, we remove your active wallet links. Retained transaction records are kept only as long as required by applicable compliance obligations, then permanently deleted.

Yes. Contact support via live chat or email with your registered account details. We will confirm what data we hold and send you a copy through a secure channel.

Use the email support channel for formal concerns — describe the issue clearly and include your account reference. Legal queries are routed separately from general support to ensure they reach the right team.

The same account and eligibility terms apply regardless of whether you deposit via bKash, Nagad or Rocket. Each wallet is subject to the same verification process before funds are released.

We publish the current version of our terms on this page. If you continue using your account after an update, that counts as acceptance of the revised conditions. Check this page periodically for changes.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.